Contract Cleaning – theres more to it than you think!

It’s fair to say that cleaning probably isn’t top of your priorities when running a business, but there’s nothing more off putting to customers, prospects and staff, than a slightly grubby office. And in these days of more stringent Health and Safety Regulations, employers are obliged to keep a clean and safe environment in the workplace.

So, where do you start if you need to find a reliable cleaner? If you are a small operation, you could try and find an individual who could help you, but this can involve a lot of hassle, as well as the complexities incurred with the raft of legislation that now applies in this area. And of course, if that person is ill, or just doesn’t want to do it any more, you can be left in the lurch. All in all, not a very satisfactory situation.

In fact, cleaning is a far more complex business than a lot of people understand. Because we all clean in our own homes, it’s assumed that cleaning on a slightly larger scale is easy. But as with many things that look easy, when it comes down to it, it’s far from it.

Commercial cleaners require a lot of equipment, especially for cleaning semi-industrial areas like warehouses. And then of course, there are all the cleaning products, as well as the items that the customer needs like toilet roll and hand towels.

So, really you should look for a professional outfit – but the cleaning business is just like any other and there are a lot of bad firms out there, as well good ones. As a guideline, this is a quick checklist for finding a good cleaning company

Probably the most important thing to ascertain, is who is actually going to be cleaning your premises.

Is it going to be a regular person or team, or will it change all the time?

You need to ask about the turnover of staff, and what checks have been carried out on the staff. Are the staff trained on how to clean your specific premises? Are the standards regularly checked by a supervisor and results fed back to you? Unfortunately, a lot of large cleaning organisations have a terribly high turnover of staff, and from that starting point, it can be hard to implement high standards of service and security.

At Caliber Cleaning Services, we have very low staff turnover compared to an industry average. Are staff are trained and supervised, and we pride ourselves on the level of communication that we maintain with our staff and our customers.

Does the company carry sufficiently high stock levels? A cleaner cannot do the job if they don’t have the materials to do it, or the ‘consumables’ to leave at the offices. At Caliber Cleaning Services a cleaner will never be put in the situation where the job cannot be done through the lack of proper materials.

Is the equipment they use regularly maintained and replaced promptly if broken? It’s no good if your reception hasn’t been vacuumed for a week because the machine’s broken. At Caliber Cleaning Services, any faulty equipment will be replaced within 24 hours. We will never be in a position where a job cannot be done because a machine isn’t working.

Insurance is another key area. The company should have high levels of public, employer’s and product liability insurance. Don’t go near a company that doesn’t have this. At Caliber Cleaning Services, we have millions of pounds worth of insurance cover.

Health and Safety regulations – this is an ongoing issue and companies should have a clear understanding of them and implement them rigorously. As mentioned earlier, employers are under quite an obligation these days and a professional cleaning company should be your partner in achieving and even exceeding the requirements laid down in law. All cleaning chemicals used are supplied by Caliber Cleaning Services. The company is constantly reviewing the most effective cleaning solutions, which exceed European Environmental, and Health & Safety requirements.

Electrical equipment is regularly maintained and inspected in line with the “Electricity at Work” regulations.
All our employees are trained on the safe use of cleaning materials and equipment and COSHH Data sheets and Electrical Equipment Records are available for inspection on request.

If you need the services of a commercial office cleaner in the Northamptonshire area. please give us a call now on 01604 638 648 or email sales@calibercleaning.co.uk